Why can’t I install or use Earnwise on my iPhone or outside the United States? – Earnwise

Introduction

Earnwise is currently available only to eligible users in the United States on Android devices. If you’re trying to install or use the app on an iPhone, or if you’re located outside the U.S., you won’t be able to join or earn rewards at this time. This article explains the current availability requirements and what to check if you already installed the app but can’t access it.

Availability requirements

To use Earnwise, you must meet both of these requirements:

Use a U.S.-based Android device
Sign in with an eligible account
Be located in the United States

Why you can’t use Earnwise on iPhone

Earnwise is Android-only right now. That means the app is not available for iPhone or iPad, and it cannot be installed or used on iOS devices.

Why location matters

Earnwise is also limited to users in the United States. If you are outside the U.S., you are not eligible to join or earn rewards, even if you can access the app store listing or have an account.

If you already installed the app but can’t access it

If the app is already installed and you’re having trouble getting in, check the following before contacting support:

Confirm that your device is an Android device.
Confirm that you are located in the United States.
Confirm that the account you used to sign in is eligible.
Try signing out and signing back in.
If you still can’t access the app, contact support with your device details and account information.

Next steps

If you do not meet the current requirements, you won’t be able to use Earnwise yet. If you do meet them and are still having trouble, contact support for help reviewing your device and account eligibility.

Contact support

If you need help confirming whether your device or account is eligible, contact Earnwise support through the Help Center at https://earnwise.zendesk.com/hc/en-us