How do I know if a survey, game, or offer is still eligible before I spend time on it? – Earnwise

Introduction

Before you spend time on an activity in Earnwise, it is a good idea to check whether it is still eligible. Some surveys, games, and offers have specific rules that must be followed to earn points. If you miss a requirement, the activity may not credit.

How to check eligibility

Open the activity in the Earnwise app before you start.
Read the full terms and instructions carefully.
Check the required device, account, and region.
Review any milestone, completion, or time-limit rules.
Make sure you can follow any launch, tracking, or permission requirements before you begin.

What to look for before you start

Device requirement: Some activities only work on Android or on a specific device.
Account requirement: Some offers must be started from the app or tied to your account.
Region requirement: Some activities are limited to certain locations.
Milestone requirement: You may need to reach a specific level, action, or completion point.
Tracking or permission requirement: Some offers only credit if you allow requested tracking or permissions.
Survey screening: Surveys can screen people out, so not every attempt will qualify.

Best practices

Choose activities with complete instructions.
Use the same Android device from start to finish when required.
Do not switch devices if the activity says to stay on one device.
Allow any permissions that are clearly requested by the activity.
If the instructions are unclear, pick a different activity with clearer terms.

If you already completed the activity

If you finished a survey, game, or offer and believe it should have credited, contact support with the activity name, the date you completed it, and any confirmation you received. Include any other details that can help us review the activity.

Contact support

If you need help reviewing an activity, contact Earnwise support through the help center at https://earnwise.zendesk.com/hc/en-us.

Additional information

Earnwise can only review completed activities when the available details show what happened. Checking the terms first is the best way to avoid wasted time and reduce the chance of a missed credit.