Introduction
Before you start a game, offer, or survey in Earnwise, it helps to check the requirements first. Eligibility can depend on the device you use, how you start the activity, your account details, your region, and whether you complete every required step.
Reviewing the details before you begin can help you avoid activities that will not credit.
What to check before you start
Open the activity in the Earnwise app and read the full offer details before you begin.
Device requirements: Some activities only work on specific devices or operating systems.
Account requirements: Make sure you are signed in with the correct account and meet any provider rules.
Region requirements: Some activities are only available in certain locations.
Completion requirements: Check the milestone terms so you know exactly what must be done to earn credit.
Tracking or permissions: Some providers require tracking permissions or other app permissions to confirm completion.
How eligibility works
Some activities only credit if you start them from the Earnwise app and use the same device throughout the activity. Switching devices, changing accounts, or skipping required permissions can prevent credit from posting.
Surveys may also include screening questions. That means not every survey attempt will qualify, even if you open it correctly.
Before you begin
Open the activity in the Earnwise app.
Read the offer details and milestone terms carefully.
Check for device, account, region, and completion requirements.
Allow any tracking or permissions the provider requests if you want the activity to track correctly.
Start only activities with clear instructions and terms you can follow.
If an activity is unclear
If the instructions are incomplete or hard to understand, choose a different activity with clear milestone terms before you start.
It is better to skip an unclear activity than to risk completing something that does not meet the requirements.
If you already completed it and think it should have credited
Contact support with the activity name, the date you completed it, and any confirmation you received.
Include any screenshots or other proof you have, if available.
Additional information
Eligibility rules can vary by activity and provider. Always check the details in the app before you start so you know what is required.
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