Earning and Rewards

Points and Tracking

• Why did my points not show up after I finished a game, offer, or survey?
• Why didn’t I receive points for a referral or invite I shared?
• How do I know when my points will expire or stop being redeemable?

Payouts and Account Details

• Why did my payout method fail or get rejected when I tried to cash out?
• Why is my withdrawal locked or pending, and when will it be available?
• How do I update my payment or account details after I’ve already started earning?