Why is my withdrawal locked or pending, and when will it be available?

Introduction

If your Earnwise withdrawal is locked or pending, it usually means we are still reviewing it or waiting for a required processing step to finish. This can happen for account verification, payment method checks, or additional trust review.

Why withdrawals can be locked or pending

A withdrawal may not be available right away for one of these reasons:

• We are reviewing the account for trust or verification reasons.

• Your PayPal or MasterCard account is not linked correctly.

• The withdrawal is still within the required processing window.

• The withdrawal needs extra review before it can be released.

What to check first

1. Confirm that your payment method is linked to the correct PayPal or MasterCard account.

2. Check whether your account has any trust or verification flags.

3. Wait for the full processing window to pass before requesting another update.

When a withdrawal needs extra review

Some withdrawals are held for additional review before they can be released. This is a normal part of our fraud prevention and compliance checks. In these cases, the withdrawal may stay locked until the review is complete.

When to contact support

If your withdrawal stays locked longer than expected, contact support so we can look into it. Please include:

• The withdrawal amount

• The date you requested the withdrawal

• The payment method you used

Summary

Withdrawals can be locked or pending while we review the account, verify payment details, or complete the required processing window. If the withdrawal remains unavailable longer than expected, contact support with the details above so we can investigate.