How do I update my payment or account details after I’ve already started earning?

Introduction

If you have already started earning in Earnwise and need to change your payment or account details, this guide explains what you can update, what may need to stay linked to your original account, and what to do if a payout is already pending.

What you can update

Some account details can be updated in the app. Payment details usually need to match the account you used to earn rewards, especially for payout processing and fraud review checks.

• Your PayPal email, if it is fully linked to the PayPal account you want to use
• Your MasterCard payout details, if the new card information is fully linked and eligible
• Your Google sign-in, if you are moving to a different Google account and the change is supported in your app flow

Before you request a payout

If you changed your PayPal email, MasterCard information, or Google sign-in, make sure the new details are fully linked before you request a payout. This helps avoid delays or failed withdrawals.

1. Open the Earnwise app and review your account details.
2. Confirm the new payment method or sign-in is fully connected.
3. Check that the payout destination matches the account you want to use.
4. Only request a payout after the update is complete and verified.

If a payout is already pending

If a payout is already pending, changing your details may not update that request. In that case, wait for the current withdrawal to finish before making more changes.

If you are not sure whether the change will affect a pending payout, contact support before updating anything else.

How to update your details

1. Open the Earnwise app.
2. Go to your account or payment settings.
3. Select the detail you want to update.
4. Enter the new information carefully.
5. Save the change and confirm that it appears correctly in your account.

Contact support

If you need help, send support the email on your Earnwise account and the exact detail you want to update. For example, include whether you need to change your PayPal email, MasterCard info, or Google sign-in.

Be sure to include any relevant details about the payout status if you already requested a withdrawal.

Additional notes

• Payment details may need to stay aligned with the account used to earn rewards.
• Pending withdrawals may not reflect account changes right away.
• If you are unsure what to change, contact support before making another update.

Conclusion

Updating account details after you start earning is possible in some cases, but payment information must be handled carefully. Check that your new details are fully linked, wait for any pending payout to finish, and contact support if you need help.